Unit 9, Cloughoge Business Park, Newry BT358WL
Frequently Asked Q&A
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All deposits are fully redeemable on the day of your treatment.
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If you cancel within 24 hours of your scheduled appointment, your deposit will be retained.
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If you wish to reschedule and provide more than 24 hours’ notice, your deposit can be transferred to a new appointment date.
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Deposits are non-transferable for appointments rescheduled more than 3 months from the original booking date.
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To help you get the best results from your treatment, please:
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Arrive with clean skin, free from makeup, moisturiser and SPF where possible.
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Come by yourself unless you require assistance, as space in the clinic may be limited.
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Complete your medical consultation form honestly before your appointment.
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Stay well hydrated and avoid alcohol for 24 hours before your treatment where advised.
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Follow any pre-treatment instructions specific to your booked procedure.
If you're unsure how to prepare, please contact us before your appointment.
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Your safety is our priority. We may need to postpone or decline treatment if it is not clinically safe to proceed.
Treatment may not be suitable if you:
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Have an active cold sore (herpes simplex) or other skin infection in the treatment area.
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Have broken, inflamed, sunburnt or irritated skin.
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Are feeling unwell, have a fever or have a contagious illness.
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Are pregnant or breastfeeding (depending on the treatment).
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Are taking isotretinoin (Roaccutane) or have recently completed a course, depending on the treatment being performed.
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Are taking certain medications that increase skin sensitivity or affect healing, such as some antibiotics, steroids, blood-thinning medication or immunosuppressants.
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Have recently had another aesthetic procedure and your skin has not fully healed.
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Have a medical condition that makes treatment unsuitable or unsafe.
Every client receives an individual consultation, and treatment suitability is always assessed on a case-by-case basis. In some situations, we may request medical clearance from your GP or specialist before proceeding.
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Where possible, please arrive with clean, makeup-free skin. If this isn't possible, we can cleanse the treatment area before starting, but arriving with clean skin helps maximise your appointment time.
At Devine Skin Nurse, all client photographs, personal information, and medical history are treated as strictly private and confidential.
Your data is stored securely on our medical AsetiDocs system and is only accessed when necessary for your treatment, aftercare, or legal and regulatory requirements.
We are committed to protecting your privacy and handling all personal data in line with GDPR regulations. Your information will never be shared with third parties without your consent, unless required by law.
To protect patient confidentiality, we are unable to discuss any client’s appointments, treatments, medical history, or services with anyone other than the patient directly. This includes friends, family members, partners, or third parties. We kindly ask that all enquiries relate only to your own care and treatment.
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